Role and Responsibilities
Passionate about your field? Looking for a work environment where you can meet challenges, innovate, collaborate with experts from various departments? Want to join a world‑class company and industry leader and be proud to contribute to our projects and mission? Come join our Nordic team and share your passion with us!
The position is a full-time permanent position based in Kastrup, Copenhagen, with a 6-month probationary employment. Working hours will be mostly office-hours with occasional evenings and weekends.
The role as Cabin Safety Instructor/Client and Training Services Representative:
As an instructor and client and training services representative you will have a unique perspective on the entire process of training delivery. As an instructor you will train flight and cabin crew in our classrooms and cabin simulators in topics such as: emergency procedures, first aid, water survival and CRM. We believe that the central part in all successful training is efficient two-way communication between trainees and instructors. Successful training is characterized by instructors giving support and encouragement to trainees through a trainee centered and solutions centered approach.
On days when there is no training scheduled, you will be the primary point of contact and responsible for coordinating and managing other instructors, clients, and guests. You will also be involved in courseware development and updating training material. This position requires flexibility in a dynamic environment and the capacity to prioritize daily activities as they unfold.
This role will give you opportunity to ensure that expectations are being met and/or exceeded consistently which in turn will improve customer loyalty.
Essential skills, knowledge and experience:
- Documented experience as Cabin Crew Instructor/Cabin Safety Instructor is required
- Experience from working as a Cabin Crew
- Educational background will be valued
- Education – high school as a minimum with 2-5 years related experience
- Excellent PC skills (Word, Excel, Power point and Outlook)
- Excellent verbal and written communication skills in Danish, Swedish, or Norwegian, and a good understanding of other Scandinavian languages
- Excellent verbal and written communication skills in English,
- Strong focus on quality with a continuous drive towards process improvement and customer satisfaction
- Strong interpersonal skills and team player attitude, but also independent
- Organized and attention to detail
- Ability to concentrate and work in a fast-paced environment, accept changes and adjust accordingly
- Ability to maintain strong customer orientation under adverse circumstances
- Travel in accordance with business needs will be required
We offer you:
- A supportive, dynamic team and a friendly corporate culture
- Exciting and developing broad role with great opportunities within an international, growth-oriented company
- Pension scheme
- Health insurance
Does this sound like an interesting challenge for you? If so, please apply as soon as possible and no later than 1 August 2021 by clicking the “apply”-button and following the instructions.
We look forward to receiving your application. Only electronic applications submitted through the application platform will be accepted.
We handle the applications on an ongoing basis and the position can be filled before the mentioned date.
If you have any questions, please contact:
Kine Berget, Group Leader Client and Training Services, +47 957 13 163/ [email protected]
Thomas Christiansen, Group Leader Cabin Training Nordic, +47 957 13 165 [email protected]
Fatima Hansen, HR, +46 72 987 41 09 / [email protected]
Background check (incl. criminal record) and personal tests are part of our recruitment process.
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value “One CAE”, we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of more than 70 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defence and security, and healthcare. We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. Testament to our customers’ ongoing needs for our solutions, over 60 percent of CAE’s revenue is recurring in nature. We have the broadest global presence in our industry, with approximately 10,000 employees, 160 sites and training locations in over 35 countries. www.cae.com
CAE offers interesting, diverse and challenging work. Our multiple businesses and global sites create a highly dynamic and stimulating environment that offers ample opportunity for creativity, learning and growth.
Our innovative technologies and services, and the people who collaborate every day to deliver exceptional service to our customers, are at the heart of what makes our organization successful and a great place to work.
“One of the greatest things about working at CAE is the people I get to work with. I enjoy collaborating with highly dedicated and professional colleagues from around the world every day.” Alexandre Lapointe, Global EngineeringUdløber: 01.08.2021